Building and Training Your Internal Audit Department
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Business Continuity Management
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Or contact: Tony Adame, Marsh Risk Consulting
213-346-5776  or Tony.Adame@Marsh.com

Casino Performance Measurement: More Money is a Measure Away
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Certification:
Boosting Employee Productivity and Excellence
Contact: Perci Ami, Native Leadership Pathways 
602-358-3029 or perciami@yahoo.com

Certification:
Construction Services – How to Minimize Risk and Deliver Projects on Budget
Download presentation
Or contact:
Craig L. Greene, McGovern & Greene LLP    
Telephone:  312.419.1961       
Craig.greene@mcgoverngreene.com

Certification:
Understanding Gaming Internal Controls
Contact: Todd Edwardson, RSM McGladrey
619-281-7764 or todd.edwardson@rsmi.com

Certification:

• Table Games Customer Service Training
• The Changing Role of the Casino Floor Supervisor
• Table Games Technology and Trends: What’s Needed in Table Games and How to Use it
• Contact: Vic Taucer, Casino Creations, vtaucer@casinocreations.com

Creating Leadership Magic
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Contact: Peter Scott, Peter@PsCompetitiveEdge.com

Engineering and Energy Conservation
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Or contact:  Sal Scheri, Director of Engineering, Cache Creek Casino Resort 
sscheri@cachecreek.com  or 530-796-5276

Executive Leadership Series: Labor Relations and Tribal Enterprises
Contact: Kevin Allis, 410-576-0675 or kallis@kollmanlaw.com

Exercising Our Sovereignty Through Giving
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F&B Track:
Controlling Inventory in Casino Environments
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F&B Track:
Successful Casino F&B Marketing is not An Accident – Unsuccessful Marketing is a Waste
Contact: Mason Harris
mharris@yougotmeals.com

Human Resource Audits: Creating a Roadmap to Success
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Or contact: Barb Sanders, Human Resources Director, Leech Lake Gaming
800-612-6329  or bsanders@leechlakegaming.com

Increasing Options in Tribal Finance
Contact: Valerie Red-Horse
Valerie@wisdirect.com

Investing in Alberta’s First Nations
Contact: Raymond Cardinal, M.A
Special Advisor to Chief and Council, Sucker Creek First Nation
rjcardinal@hotmail.com

Marketing Track:

• Advertising Multiple Amenities while Maintaining a Consistent Brand
• Crisis Management Communications Lab: 10 Things Every Casino Manager or Tribal Leader Should Do
• Contact: indiangaming@riester.com

Marketing Track:
Internet Marketing and Loyalty Programs
Contact: info@victorygaming.com

Meth and Street Gangs: Potential Impact on Tribal Casino Operations
Contact: Mark Fox,  mfox@mhanation.com
For information on gangs specifically, contact Chris Grant at cmgconsulting@rushmore.com

Raising Your Currently Successful Property to the Next Level
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Raving Marketing Track:

• Marketing Innovations from Outside the Gaming Industry
• Taking the Pulse of Your Warm and Fuzzy: An Integrated Approach to Customer Service Measurement
• Casino Promotions: Understanding the Issues, Developing a Strategy and Avoiding the Pitfalls
• Dialing in to What Your Indian Gaming Customers Are Thinking
• How to Turn Your Indian Casino Employees Into Your Best Marketers: Raving Experts Panel
• Contact: thebest@ravingconsulting.com (for a link to all presentations online)

Renewable / Green Energy for Indian Country
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Contact: David S. Melton, President/CEO, Sacred Power Corporation
505-242-2292 or dmelton@sacredpowercorp.com

Resort Facility and Amenity Options at Indian Casinos
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Showcase of Successful Programs:
Benefits of Adopting Responsible Gaming Practices
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Supervising the Generations of Employees: From Boomers to Millenniums
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Or contact: Heather Dudley, Cherokee Nation Enterprises
heather.dudley@cnent.com or  918-384-7828

Take Back Your Check Cashing Program
Contact: Mike Harmon, Ditronics
mharmon@ditronics.com

The Move to Self-Insurance
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Or contact: Brad Jeffress, IMA of Colorado
303-615-7411 or 1-800-813-0203 or brad.jeffress@imacorp.com

Tribal Regulator Update:
External and Internal Audit Requirements for Federal and State Gaming Regulations
Contact: Alycia York, alycia@egghart.com