Sponsors Certs & Tracks WORKSHOPS 4: Wednesday March 28, 9:00 to 10:00
blank   Exercising Our Sovereignty through Giving
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blank BLANK The Right Casino Uniform Equals
the Right Customer Experience
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Sponsored by RAVING Consulting Co. CERTIFICATION Raving Certification:
Dialing In To What Your Indian Gaming
Customers Are Thinking
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Sponsored by FALMOUTH INSTITUTE Security Force Liability for Tribal Gaming Operations
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Sponsored by PricewaterhouseCoopers, LLP blank Internal Audit: the control environment, effective performance,
regulatory notes, and NIGC MICS steps
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Sponsored by Cx3, ChipVerification Software IT Track IT Track:
RFID Technology – How can it Benefit Your Casino?
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Sponsored by PLANAR Marketing Track Marketing Track:
Digital Signage - Tell Your Story while Increasing
Revenue and Customer Loyalty
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  F&B Track F&B Track:
Successful Casino F&B Marketing is not an Accident –
Unsuccessful Marketing is a Waste
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  blank Supervising the ‘Generations’ of Employees:
From Boomers to Millenniums
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blank Showcase Showcase of Successful Programs:
Advanced Security Training at Comanche Nation College
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blank   Four Mistakes Your Casino is Making
if you are Measuring Guest Satisfaction
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  Your Next Moneymaker – Car Wash 101
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  Gas Stations and Convenience Stores in Indian Country
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  Human Resources Audits: Creating a Roadmap to Success
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  Five Essential Gaming Commission Best Practices
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IT Track IT Track:
Do you know your business in real time?
Leveraging Analytics Technology
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Training Networking
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What to do when the Feds come Knockin
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