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WORKSHOPS: Amenity Development
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Monday Afternoon, April 21, 1:00 PM to 4:00 PM
Resort Facility and Amenity Options at Indian Casinos |
As Indian casinos grow and expand to become full-scale entertainment destinations,
there are numerous types of facilities and amenities which the casino may develop.
This includes: Hotels and Resorts, Spas and Fitness Centers, Golf Courses, Restaurants
and Nightclubs, Showrooms/Entertainment Venues, Convention and Events Centers,
RV Parks/Campgrounds, Gas Station/Convenience Stores and Truck stop/Travel Plazas,
Waterparks, Family Entertainment Centers (Arcades, Batting Cages, Mini-Golf,
etc.), Childcare, Bowling Centers, Cinemas, Retail (Gift Shops - Outlet Malls)
and a variety of other attractions. How do you determine which ancillary facilities
and amenities, or combination there of, will maximize the profits at your casino?
This panel will provide an introduction to the numerous ancillary facility
and amenity options available for casinos considering expansion. It will also
provide estimates of the actual financial costs and benefits of adding one or
more such facilities and amenities to an Indian casino, including a discussion
of facilities and amenities currently available at casinos in Indian Country.
- Overview of the various facility and amenity options at Indian casinos
- Trends
in resort ancillary facility and amenity development
- Nationwide
- Indian Casinos
- What is the purpose and potential interplay between casinos and the
various ancillary facilities?
- Stand-alone profit centers
- Marketing tools
- Public service/benefit for Tribal Community
- What are the financial costs and benefits of adding the various ancillary
facilities?
- Estimates of development costs, revenues, expenses, profits and returns
on investment for the various ancillary facilities
- Incremental gaming revenue
estimates for the various ancillary facilities and amenities
Speaker:
- James M. Klas and Matthew S. Robinson, KlasRobinson Q.E.D.
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Tuesday Morning, April 22, 9:00 AM to 10:30
AM
Food & Beverage Operations can be Operationally Cost Efficient and Profitable
[ This workshop will end at 10:30 ] |
There is a widely held belief that Food & Beverage is a necessary, costly
and operationally difficult to run evil requiring vast amounts of space. The
fact is that with proper facility planning, training and budgeting this negatively
perceived entity can be a big plus and not a loss leader.
This excitingly interactive workshop is designed to connect the dots when
planning a new and/or renovating or reinvigorating an existing Food & Beverage
facility.
Join in the discussion, as three of the Industries most experienced and respected
Food & Beverage Designers, Equipment Specialists and Operational Experts
share their experiences with you and provide valuable tested techniques on how
to ensure a targeted, cost efficient, customer focused and profitable Food & Beverage
operation.
Your will receive guidelines on such issues a budgeting for the facility,
avoiding costly construction/installation change orders, efficient use of space,
choosing the right equipment, menu planning, staff training and a wide range
of issues that affect daily operational costs.
Panelists include Marty Miles, former Corporate Vice President Food & Beverage,
Harrah’s Entertainment and President of Casino Food & Beverage Solutions,
LLC in Houston, Texas and Bernie Otis, a well respected F&B Consultant, writer
and speaker who is Senior Advisor, Kamran and Company, Inc.
Moderator:
- Bernard S. Otis – Panel Moderator (bio)
Director, Hospitality/Gaming/Resort Division
Kamran and Company, Inc.
Santa Barbara, CA
Bernie Otis is a well known and respected hands-on Food, Beverage and Laundry Facility Planning and Equipment Consultant, writer and Speaker, who received his entree into the Industry while working with the late Jay Sarno on the development of Caesar’s Palace and Circus Circus in the early 1960’s
He is actively involved as an Associate Member of NIGA, American Society of Professional Estimators, CNIGA and other Industry Groups. Bernie travels extensively working with major Casino’s Hotels and Resorts as part of the team of Designers, Architects, General Contractors and all of those involved in a Project to ensure that the best interests of the Owner/Developer are served.
Mr. Otis is actively involved in local and community affairs, is a trained Hospice Volunteer and Pas President of two Rotary Clubs. In 1978 he was among the founding volunteers who established the world famous Nathan Adelson Hospice in Las Vegas, Nevada. In 1980 he was the volunteer who was assigned the task of family notification during the tragic MGM fire in Las Vegas.
His unique insight into how to avoid costly change orders and meet realistic deadlines, while planning cost efficient F&B facilities has won him much acclaim. Kamran and Company, a Certified “WBE” is proud of its ability to help with the planning, equipment purchasing and installation for such Indian Gaming Facilities as Pechanga, Thunder Valley, Chukchansi and Chumash, to name a few.
Panelists:
- Adam M. Blumberg (bio)
President
JEM Associates West
Las Vegas, Nevada
Adam Blumberg is one of the leading Food Service Design Consultants in the
Country. In his close to 20 years in the industry he has been involved in operations,
design and construction, including a three year European style apprenticeship
of which two years was in back of the house training under a Certified Master
Chef and one year front of the house.
For 12 years he held positions with Bally’s and, The Dunes Hotel & casino,
as well as The Savioa Restaurant & Casino as Assistant Restaurant Manager,
Room Service Manager, Operational Analyst, Food & Beverage Manager, Catering
Director and General Manager.
Adam has been featured in the People Section of Casino journal and has not
only a hands on working knowledge of Food & Beverage operational needs, but
a clear understanding of the Design aspects of the Industry. His vast knowledge
and experience has contributed to the successful openings of such well known
Hotel Casinos as Paris Casino Resort and Hard Rock Hotel expansion.
His prestigious project list earned him national acclaim and recognition by
the Food Service Industry. In 2005 he was honored at the National Restaurant
Association Conference for the Food Service Facility Design of the year. He has
been and continues to be involved in numerous Indian Casino projects.
He believes that “There is no substitute for hands on experience”
His projects have included Disney’s California Adventure, Ameristar
Hotel/Casino and Spotlight 209 Casino. He has recently completed major work on
Westfield Shopping Center in Woodland Hills, Ca, numerous Hotel, Restaurants
and major buffet and industrial catering facilities
- Marty Miles (bio)
President
Casino Foods, LLC
Houston, Las Vegas
Marty Miles, former Corporate Vice President Food & Beverage for Harrah's Entertainment, where he played a major role in developing the organizations highly successful F*B Concepts. Marty uses his vast knowledge and experience to show operators of Casinos, Conference Centers, Country Clubs and other venues how to plan, budget and operate their F&B facilities so that they make a positive financial contribution to the bottom line.
His F&B Management Recruiting expertise has brought proven to be highly successful. He is a member of the International Food & Beverage Forum, has spoken at numerous Universities and Industry Conferences and holds a degree in Restaurant Institutional Management from Purdue University and is a Certified Hotel Administrator and Food & Beverage Executive.
Marty's ability to understand specific targeted market needs has helped him to developing menus that fit that need. His services include, but are not limited to hiring and training staff, establishing cost efficient work schedules and structuring purchasing agreements.
- Wayne Hickey (bio)
CEO
ROEL Construction
San Diego, CA
Wayne has over 30 years of experience working on a wide range of national
and local projects across many industries. Through Wayne’s leadership,
Roel has received numerous awards and distinctions including the number two national
ranking in the 2006 Construction Safety Excellence Award (CSEA), ranking 29th
in the 2007 Engineering News-Record (ENR) Top 400 Contractors listing and the
Better Business Bureau’s 2006 Torch Award for Marketplace ethics.
More than 89% of Wayne’s projects have been completed utilizing the
guaranteed maximum price (GMP) delivery method including numerous fast-track
projects. He is very involved in local and national community affairs and a sponsor
of outreach programs and foundations such as YMCA, YWCA, The Multiple Sclerosis
Foundation and United Cerebral Palsy, to name a few.
Among Roel’s diversified many diversified projects are facilities for Boyd
Gaming, Aqua Caliente, Morongo, Green Valley Ranch Station Casino. @9 Palms Las
Vegas, Cabazon Band of Mission Indians and Barona Casino. Wayne is happy to be
able to share his Knowledge of the Construction of Native American gaming facilities
with NIGA Attendees.
- Francis Dumont (bio)
VP and Managing Principal
Las Vegas, Nevada Office
Leo A Daly Architects
Frank graduated Magna Cum Laude from the University of Notre dame with a Degree
in Architecture. He directed the in-house departments of Resorts International
and the Trump organization. As a the VO and Managing Principal of one of the
worlds most highly recognized Architectural and Engineering firms he is directly
involved with and oversees a large staff of Architects, interior Designers and
related specialist.
Frank’s articles appear in The New York Times, Hospitality Design, Engineering
News Record, Progressive Architecture and Hotel and Resort Industry. He is actively
involved in Community service and takes a special interest in student life and
well being. Mr. Dumont is Chairman of the Liberace Foundation For The Performing
Arts and on Advisory Boards of both he University of Nevada College of Fine Arts
and the Lied Library. He often opens his home to philanthropic Events and creates
inspiring works for the Nevada Ballet Theatre.
Among the many Clients Frank and Leo A. Daly has, or is working with are;
Odawa Casino Resort - Traverse City, MI, Pueblo Sandia - Albuquerque, NM, Cocopah
Casino - Somerton, AZ, Casino Arizona -Phoenix, AX, Casino Del Sol – Tucson,
AZ, Santa Ysabel Casino – San Diego, CA.
Questions on this session? Contact: botis75@sbcglobal.net |
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Tuesday Morning, April 22, 9:00 AM to 10:00
AM
Sports - A Difference Maker for Your Casino |
Casino properties of all sizes and resources can use sports oriented events
or programs to market their casinos for increased gaming revenue.
This program outlines how sports can help casino properties. Al uses
his 25 years of experience as a national boxing announcer and sports personality
to put a fine point on ways in which sports can effectively market a property,
increase gaming, while making customers happy. He offers specific tips on making
sure boxing and mixed martial arts events work and can become staples of sports
at your property.
Al also talks about other alternatives, especially for properties that don’t
have the facility needed for those “bigger” sports events. He delves
into the nuances of making card/memorabilia shows, celebrity driven parties,
golf tournaments and extreme sports events work at your property. Al uses his
vast experience in television to explain how that component can magnify the results
from any event.
For casinos who have competitors in close proximity,
sports can be the great difference maker. It can put you a step ahead of your
competition and also provide ways to strengthen your bond with the community. He
offers tips on how to get involvement from business, civic, and governmental
groups that will not only help the event but have long lasting positive effects
for your casino as well as possible co-sponsorship opportunities.
Speaker:
- Al Bernstein (bio)
Showtime Sportscaster, Showtime Network
Al has been a national sportscaster since 1980, carving out an eclectic career that includes his work on television, radio, stage performing, and speaking.
On television Al's been the "voice of boxing" for ESPN and Showtime for 27 years, and boxing analyst for NBC at the 1992 and 1996 Olympics. His work at these networks has earned Al critical acclaim and numerous awards. Al also covered major league baseball, NBA basketball, and the NFL draft for Sportscenter.
Al has performed at major casinos in Las Vegas and Atlantic City, and riverboat and Native American casinos around the country. He currently makes appearances at VIP and player development gatherings, and boxing matches at these casinos. In his "Evening with Al Bernstein," he entertains casino customers with his stories, video highlights and a lively Q&A session.
As a speaker, Al has criss-crossed the country with keynote and motivational presentations and entertaining and humorous after dinner programs.
Questions on this session? Contact: wordplayassoc@msn.com |
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Wednesday Morning, April 23, 9:00 AM to 10:00 AM
Choosing the Right Nightlife Entertainment for Your Casino: Trends in Nightclubs, Ultralounges and Bars |
Nightlife Entertainment has become a “must have” amenity for Resort Casinos. Choosing the right format, theme, and brand can positively impact your visitor’s stay and the venue’s bottom line.
Speaker:
- Scott A. Frost (bio)
President, Titan Nightlife Group
Scott A. Frost, President of Titan Nightlife Group, has an extensive background in building companies within the nightlife entertainment field. Titan Nightlife Group develops, operates and promotes upscale bars, ultra lounges, nightclubs, and entertainment- infused restaurant concepts for the exponentially growing Resort & Casino industry in Las Vegas and beyond. Mr. Frost is also a founder and former General Manager of VegasHotSpots.com, Las Vegas' premier nightlife entertainment VIP hosting and event planning company. VegasHotSpots.com hosted over 13,000 parties in Las Vegas and was behind several of Las Vegas’ hottest nightclub promotions.
Questions on this session? Contact: Scott@TitanNightlife.com
or call 702-523-1208 (direct) |
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Wednesday Morning, April 23, 9:00 AM to 10:00
AM
C-Stores and Travel Plazas: Cross-Marketing with Casinos |
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