WORKSHOPS: Tuesday Morning, April 22, 2008

Craig Border has been part of the Marketing Results team since 1999. In that time he has managed accounts in gaming markets across the U.S. for national gaming companies, Native American casinos and racinos. He has created dynamic marketing programs that resulted in increased revenue and occupancy, and has experience working with all of the major player tracking systems.

Craig has assisted in the opening of numerous casinos while at Marketing Results, establishing players clubs and assisting in slot tracking system integration. His technological knowledge combined with marketing experience culminates in the development of innovative analysis products that empower decision-making. His knowledge of casino executives' needs led him to be an integral member of the AIM Advanced Intelligence MarketingT system development team. Today Craig oversees enhancements to the analysis process as well as client accounts. He is a graduate of the University of Nevada, Las Vegas.

Brian Davis is an award-winning architect, nationally recognized for his design accomplishments in the gaming, hospitality and resort industry.

As JCJ's Hospitality Design Principal, Brian has lead the firm's design efforts for many of the nations most highly-visible and highly-successful gaming properties. Early work includes the world's largest - Foxwoods Resort, Gila River, and Wheeling Island; more recently completed accomplishments include Lincoln Park, the Seneca Niagara & Allegany properties; and work currently on the boards includes Mohegan Sun at Pocono Downs, Quapaw Resort and St. Regis Mohawk Casino. Mr. Davis' career focus on the "regional destination" resorts, Native American, and Racetrack Casino properties - covering scores of projects across North America encompassing millions of Square feet, and billions of dollars, has positioned him as a recognized leader in this highly-specialized project type.

Mr. Davis' demonstrated success results from his dedication towards in-depth understanding of each project's market and the expectations of it's patronage, combined with a creative and comprehensive knowledge of the facilities required to serve them, and an appreciation for business plans for which they are generated.

Brian and JCJ are best known for their absolute commitment to ensuring that the visions of each client are transformed into creative, dynamic, responsible, functional and spectacularly successful environments.

A gifted designer with a career spanning over 20 years, Kristina Ennis Robinson, RA, has earned a preeminent reputation in the gaming and Native American design and construction industries for the holistic and passionate approach she brings to her work.

In 2005, Casino Enterprise Management magazine recognized Kristina as one of the "Great Women of Gaming," acknowledging the innovative vision, dedication, and mentorship that she incorporates into the design development process, as well as final project solutions. Kristina's innate desire to create and fabricate incorporates sensitivity to environment and culture, from conceptual design to the smallest detail of the built product, resulting in an award-winning portfolio of distinguished projects reflective of the professionalism she brings to her work and to the gaming industry as a whole.

Managing Director of JCJ's Phoenix office, Kristina has been a frequent contributor to industry publications and speaks at national conferences about both gaming and hospitality design, as well as development on Native American lands. She has been an Industry Representative for the Ad Hoc Committee on Indian Affairs for the Del E. Webb School of Construction at Arizona State University and is a founding member of the Planning and Panel Committee for ASU's Construction in Indian Country National Conference.

Bernie Otis is a well known and respected hands-on Food, Beverage and Laundry Facility Planning and Equipment Consultant, writer and Speaker, who received his entree into the Industry while working with the late Jay Sarno on the development of Caesar’s Palace and Circus Circus in the early 1960’s

He is actively involved as an Associate Member of NIGA, American Society of Professional Estimators, CNIGA and other Industry Groups. Bernie travels extensively working with major Casino’s Hotels and Resorts as part of the team of Designers, Architects, General Contractors and all of those involved in a Project to ensure that the best interests of the Owner/Developer are served.

Mr. Otis is actively involved in local and community affairs, is a trained Hospice Volunteer and Pas President of two Rotary Clubs. In 1978 he was among the founding volunteers who established the world famous Nathan Adelson Hospice in Las Vegas, Nevada. In 1980 he was the volunteer who was assigned the task of family notification during the tragic MGM fire in Las Vegas.

His unique insight into how to avoid costly change orders and meet realistic deadlines, while planning cost efficient F&B facilities has won him much acclaim. Kamran and Company, a Certified “WBE” is proud of its ability to help with the planning, equipment purchasing and installation for such Indian Gaming Facilities as Pechanga, Thunder Valley, Chukchansi and Chumash, to name a few.

Adam Blumberg is one of the leading Food Service Design Consultants in the Country. In his close to 20 years in the industry he has been involved in operations, design and construction, including a three year European style apprenticeship of which two years was in back of the house training under a Certified Master Chef and one year front of the house.

For 12 years he held positions with Bally’s and, The Dunes Hotel & casino, as well as The Savioa Restaurant & Casino as Assistant Restaurant Manager, Room Service Manager, Operational Analyst, Food & Beverage Manager, Catering Director and General Manager.

Adam has been featured in the People Section of Casino journal and has not only a hands on working knowledge of Food & Beverage operational needs, but a clear understanding of the Design aspects of the Industry. His vast knowledge and experience has contributed to the successful openings of such well known Hotel Casinos as Paris Casino Resort and Hard Rock Hotel expansion.

His prestigious project list earned him national acclaim and recognition by the Food Service Industry. In 2005 he was honored at the National Restaurant Association Conference for the Food Service Facility Design of the year. He has been and continues to be involved in numerous Indian Casino projects.

He believes that “There is no substitute for hands on experience”

His projects have included Disney’s California Adventure, Ameristar Hotel/Casino and Spotlight 209 Casino. He has recently completed major work on Westfield Shopping Center in Woodland Hills, Ca, numerous Hotel, Restaurants and major buffet and industrial catering facilities

Marty Miles, former Corporate Vice President Food & Beverage for Harrah's Entertainment, where he played a major role in developing the organizations highly successful F*B Concepts. Marty uses his vast knowledge and experience to show operators of Casinos, Conference Centers, Country Clubs and other venues how to plan, budget and operate their F&B facilities so that they make a positive financial contribution to the bottom line.

His F&B Management Recruiting expertise has brought proven to be highly successful. He is a member of the International Food & Beverage Forum, has spoken at numerous Universities and Industry Conferences and holds a degree in Restaurant Institutional Management from Purdue University and is a Certified Hotel Administrator and Food & Beverage Executive.

Marty's ability to understand specific targeted market needs has helped him to developing menus that fit that need. His services include, but are not limited to hiring and training staff, establishing cost efficient work schedules and structuring purchasing agreements.

Wayne has over 30 years of experience working on a wide range of national and local projects across many industries. Through Wayne’s leadership, Roel has received numerous awards and distinctions including the number two national ranking in the 2006 Construction Safety Excellence Award (CSEA), ranking 29th in the 2007 Engineering News-Record (ENR) Top 400 Contractors listing and the Better Business Bureau’s 2006 Torch Award for Marketplace ethics.

More than 89% of Wayne’s projects have been completed utilizing the guaranteed maximum price (GMP) delivery method including numerous fast-track projects. He is very involved in local and national community affairs and a sponsor of outreach programs and foundations such as YMCA, YWCA, The Multiple Sclerosis Foundation and United Cerebral Palsy, to name a few.

Among Roel’s diversified many diversified projects are facilities for Boyd Gaming, Aqua Caliente, Morongo, Green Valley Ranch Station Casino. @9 Palms Las Vegas, Cabazon Band of Mission Indians and Barona Casino. Wayne is happy to be able to share his Knowledge of the Construction of Native American gaming facilities with NIGA Attendees.

Frank graduated Magna Cum Laude from the University of Notre dame with a Degree in Architecture. He directed the in-house departments of Resorts International and the Trump organization. As a the VO and Managing Principal of one of the worlds most highly recognized Architectural and Engineering firms he is directly involved with and oversees a large staff of Architects, interior Designers and related specialist.

Frank’s articles appear in The New York Times, Hospitality Design, Engineering News Record, Progressive Architecture and Hotel and Resort Industry. He is actively involved in Community service and takes a special interest in student life and well being. Mr. Dumont is Chairman of the Liberace Foundation For The Performing Arts and on Advisory Boards of both he University of Nevada College of Fine Arts and the Lied Library. He often opens his home to philanthropic Events and creates inspiring works for the Nevada Ballet Theatre.

Among the many Clients Frank and Leo A. Daly has, or is working with are; Odawa Casino Resort - Traverse City, MI, Pueblo Sandia - Albuquerque, NM, Cocopah Casino - Somerton, AZ, Casino Arizona -Phoenix, AX, Casino Del Sol – Tucson, AZ, Santa Ysabel Casino – San Diego, CA.

Kate Spilde Contreras, Ph.D., is Executive Director for the Center for California Native Nations at the University of California at Riverside (UCR). Previously, Kate was a Sr. Research Associate at Harvard University's Kennedy School of Government, where she worked for the Harvard Project on American Indian Economic Development. Prior to her appointment at Harvard, she was the Director of Research for the National Indian Gaming Association (NIGA), an association of 184 tribal governments based in Washington, D.C. While at NIGA, Kate developed the National Indian Gaming Library and Resource Center. In addition, Kate was a policy analyst/writer for the National Gambling Impact Study Commission, a federal commission that produced a comprehensive study of U.S. gambling policy for Congress and President Clinton in 1999. In 2003, Dr. Contreras was named one of the "Top 10 People in Gaming Under 40" by Global Gaming Business Magazine; in 2007, she was named one of 10 "Great Women of Gaming" by Casino Executive Magazine. She received her undergraduate degree from the University of Hawaii (1991), a Master of Arts from the George Washington University (1993), a Ph.D. in Anthropology from the University of California in Santa Cruz (1998) and M.B.A. from the University of California in Riverside (2007.) Her areas of research include the economic and social impacts of gambling and Indian gaming, responsible gaming and corporate social responsibility, needs assessment and program evaluation, federal recognition, and tribal governance.

Sheila Morago is the Executive Director of the Arizona Indian Gaming Association (AIGA).She is a member of the Gila River Indian Community in Arizona. From 1998-2001, Ms. Morago was Director of Public Relations for the National Indian Gaming Association, based in Washington, D.C. She was recruited from NIGA to be the Tribal Liaison for Arizonans for Fair Gaming & Indian Self Reliance, the Prop 202 campaign, where she coordinated all efforts between Proposition 202's campaign office, the 17 Tribes belonging to the coalition, and the tribal casino operations. In her capacity as Tribal Liaison, Ms. Morago also designed and managed the successful outreach effort for Prop 202 in Arizona Indian Country. Ms. Morago began her career in tribal gaming in 1994 when she was appointed Director of Marketing for the Gila River Casinos. From 1994-1998, she created the marketing department for this multi-million dollar enterprise and opened two successful tribal casinos. Before joining AIGA, Ms. Morago was Vice President of National Relations for Initial Impressions in Tempe, Arizona. She was responsible for all political and public relations for tribal and non-tribal clients. Ms. Morago was raised on the Gila River Indian Reservation, graduating from high school in Casa Grande, Arizona. She attended the University of Arizona where she studied Business and Public Administration. In January, 2006, Sheila was named as one of 25 people to watch by Global Gaming Business. She was also named one of the "Great Women of Gaming" by Casino Enterprise Management March/April issue, 2004.

Valerie Murzl is the Vice President of Human Resources and Training for Station Casinos, Inc., one of the Country's largest public gaming locals companies with over 14,000 employees. A New York native, Valerie has been in Human Resources in the Hospitality industry for over 25 years. She brings spirit, energy and passion to the culture of Station Casinos in Human Resources and Training. As a result of Valerie's leadership, she strategically designed an HR/Training function that led to Station Casinos winning a place on the prestigious FORTUNE "100 Best Companies To Work For" list four years in a row (2005-2008). Through her leadership, Station Casinos also received 1st Place for "Best Gaming Company Committed to Diversity" from the Southern Nevada HR Association. Her accomplishments have been recognized by the numerous awards she has received on behalf of Station Casinos. These accomplishments include HR Executive of the Year Honoree by Human Resource Executive Magazine, "Woman of the Year" (NEWH), "Community Achievement Award" from the Las Vegas Chamber of Commerce and "Senatorial Recognition" from John Ensign "For making a real difference in the minds and lives of the young children of Nevada". Valerie was also named "Unsung Hero" and received the "Humanitarian of the Year" award from Goodwill for her efforts in building a strong partnership between Station and Goodwill. She was also recognized by The Asian American Group as one of the first recipients of the Community Excellence Award. Along with being a Corporate Executive, Valerie is a wife and mother of 3 girls.

Christine Reilly is the Executive Director for the Institute for Research on Pathological Gambling and Related Disorders, Division on Addictions, Cambridge Health Alliance, a teaching affiliate of Harvard Medical School. She was appointed the first executive director of the Institute in 2000. She administers the Institute's research programs and coordinates educational activities such as the annual NCRG Conference on Gambling and Addiction and EMERGE (Executive, Management, and Employee Responsible Gaming Education). Reilly is a frequent contributor to the BASIS, providing a weekly report on research in the addictions, and the NCRG's monograph series. Previously, Reilly served as the first executive director of the National Center for Responsible Gaming where she launched the first competitive research grants program in the U.S. dedicated exclusively to supporting peer-reviewed scientific research on pathological gambling and youth gambling. Reilly was executive director of the Missouri Humanities Council, the state affiliate of the National Endowment for Humanities, for eight years. While in Missouri she served on the Governor's Literacy Council and on the board of directors of the LIFT-Missouri organization. Reilly graduated from Randolph-Macon Woman's College, magna cum laude, and earned a master's degree in American religious history at Vanderbilt University where she completed residency requirements for the Ph.D. She is a native of New York City.

Donna is Tribal Chairwoman of the Tubatulabals of Kern Valley, CEO - NAVA Tech Tribal Consulting, and member of the California State University of Sacramento President's Community Advisory Board.

Her Life Through Services Experience:

• Legislative Advocate for 25 years, supporting Indian Health and Education, Sacred Lands Bill, and develop improved government-to-government working relationships.
• National Council on Urban Indian Health in Washington, D.C. (1997-1999)
• Chairperson of the State's Chief Information Officers Strategic Planning for Information Technology (2001-2002)
• Assisted UCLA with the design of California Health and Information System (CHIS) (1997-1999)
• Sacramento Urban Indian Health Program - Chairperson (1992-2001)
  National Council on Urban Indian Health - Washington, D.C. (1997-1998), Council Member
• California State CIO IT Strategic Planning Committee, Chairperson (2000-2001)
  Former Governor Appointee (Gov. Davis and Schwarzenegger administration) State Department of Rehabilitation
• California Water Resources Tribal Water Plan Communication Committee Member (2007-Currently).

Education:

• B.S. Accounting and MIS, CSUS
• M.S. Computer Science - University of Phoenix
• Project Management - U.C. Davis
• Ph.D. ("in-progress") Leadership and Organizational Behavior - University of Phoenix. Dissertation = "Impact of Indian Gaming on California Tribal Leadership".
  

Michael Capen is a member of Gaming Laboratories International's development team based in GLI's Las Vegas Service Center. His primary responsibilities are focusing on GLI's clients in charitable gaming for the entire U.S and Tribal gaming in five states.

Capen's history in charitable gaming dates back to 1999, when he began working for the Virginia Department of Charitable Gaming. At the Department, he rose through the ranks quickly from Inspector to Licensing, Inspection and Training Administrator spending six years as a regulator. Prior to his time at the Department, Capen was a Naval Officer for 21 years.

Al has been a national sportscaster since 1980, carving out an eclectic career that includes his work on television, radio, stage performing, and speaking.

On television Al's been the "voice of boxing" for ESPN and Showtime for 27 years, and boxing analyst for NBC at the 1992 and 1996 Olympics. His work at these networks has earned Al critical acclaim and numerous awards. Al also covered major league baseball, NBA basketball, and the NFL draft for Sportscenter.

Al has performed at major casinos in Las Vegas and Atlantic City, and riverboat and Native American casinos around the country. He currently makes appearances at VIP and player development gatherings, and boxing matches at these casinos. In his "Evening with Al Bernstein," he entertains casino customers with his stories, video highlights and a lively Q&A session.

As a speaker, Al has criss-crossed the country with keynote and motivational presentations and entertaining and humorous after dinner programs.

Dr. Waitley and Dr. Broach bring a wealth of knowledge from the field of organizational behavior and psychology, as well as from hands-on experience managing tribal casino training and organizational development departments.

Dr. Broach holds a dual Ph.D. in Clinical & Industrial Organizational Psychology and is a core adjunct faculty at National University in the subject of Training in Organizations. She has worked as an executive coach, utilizing feedback assessments for a leadership team of top government officials. She holds a number of tribal gaming certifications and was instrumental in designing successful management, supervisory and customer service academies.

As a published author, Dr. Waitley holds a Ph.D. in Transpersonal Psychology and has led major talent management, leadership development and organizational improvement initiatives for such companies as AIG, Turner Broadcasting, Cox Communications and GTE/Verizon. Most recently for Viejas Enterprises, she directed the organizational development and training department, along with the internal communications and marketing department, to help drive change, productivity and employee engagement.

Toby entered the gaming business in 1994 as Marketing Director for Bronco Billy's and Buffalo Billy's Casinos in Cripple Creek, Colorado, following a 12-year management and fund-raising career with the March of Dimes Birth Defects Foundation in New York and Colorado. As Vice President of Marketing and Client Services for Raving Consulting Company since 2001, Toby focuses her expertise mentoring casino marketing executives and staff and has assisted in the assessment, development and implementation of strategic marketing plans for more than three dozen Native American, commercial and government casinos. She has published articles in Casino Journal, Strictly Slots, Casino Player, Gaming Today and Native American Casino Magazine. Toby has served on the Advisory Board for the Nevada Council on Problem Gambling and previously organized their annual fund-raising golf tournament. She is a graduate of Oneonta State University, New York.

Ronald T. Pfeifer is a member of the Labor & Employment Law Practice Group in the Green Bay office.

Ron counsels employers on human resources issues generally. He advises employers regarding employee discipline, for example, as well as discrimination issues of all kinds. As a result, Ron's practice involves representing employers before Wisconsin's Department of Workforce Development (and a host of other similar state agencies) and the Equal Employment Opportunity Commission. Ron often deals with issues such as downsizing, the Americans with Disabilities Act, compensation issues under the Fair Labor Standards Act and covenants not to compete.

Further, Ron represents employers in matters before the National Labor Relations Board [including representation elections]. He directs employers in their collective bargaining negotiations and frequently represents employers in arbitration cases when they are unable to resolve pending disputes with the labor unions which represent their employees.

Ron frequently lectures on subjects of concern to employers based on his experience in the area.

Ron received his bachelor of arts degree from the University of Nebraska and his law degree from Northwestern University Law School in 1972.

Bio Coming Soon

Joseph is responsible for working with clients on developing an overall investment strategy. Joseph has several years of advising and managing assets for high net worth individuals, foundations, corporations, Native American communities and Alaska Native corporations. Prior to joining Bank of America’s Private Bank in 1994 (formerly the Private Client Services Group of Montgomery Securities & Banc America Securities LLC), Joseph performed financial consulting services for a number of Fortune 500 companies and worked in Washington, D.C. for the Republican National Committee under the Reagan and Bush White House. Joseph graduated with a B.A. in International Economics and a minor in German from the University of California, Los Angeles in 1986, and earned his Masters of International Management in 1991 from the Garvin Graduate School of International Management, Thunderbird Campus. Joseph is an NASD Registered Representative.