Indian Gaming ’07 has teams of experts who have developed a variety of specialized certifications you can use to enhance your expertise in any area. Choose from any of these Certification Options.

Certifications
Gain comprehensive insight into a particular topic while polishing your resume.
Attend any of these 3 to 4 hour classes to earn Certification.
• Central Server-Based Downloadable Gaming
• Casino Math and Analysis Tools for the Casino Executive / Senior Manager
• Understanding Gaming Internal Controls
• Table Games Trends
• Raving Certification: Marketing Innovations from Outside the Gaming Industry
• Construction Services: How to Minimize Risk and Deliver Projects on Budget
• Table Games Customer Service Training
• Raving Certification: How to Turn Your Indian Casino Employees Into Your Best Marketers
  A Raving Experts Panel
• Res-Restoration: Restoring Structures Damaged by Water, Fire and Storms

Expert Certificates

Certification Track

7th Annual Leadership Management Summit: How to Produce Better Results Sooner
Back by popular demand! This Certification will focus on developing personal leadership habits, with customized presentations by the staff of the Native American Leadership Academy. Space is limited and additional registration is required.
Click Here for detailed description

Food and Beverage Track
Bringing together a group of experts to address the many factors in making your F&B successful. Attend 3 classes of your choice to earn a Food & Beverage Track Certificate.
• F&B Operations can be Cost Efficient and Profitable
• Successful Casino F&B Marketing
• Controlling F&B Inventory in Casino Environments
• Let's Be Honest, Service Makes the Difference! Take Control and Grow Your Business

Information Technology Track
Information Technology issues vital to keeping your operations on the cutting edge. Attend 3 classes of your choice to earn an IT Track Certificate.
• Improved IT Infrastructure for Public Safety
• RFID Technology: How can it Benefit Your Casino?
• Continuance and High Availability: The Cornerstone of a Reliable IT Infrastructure
• IBM: Basic Operations of iSeries (AS/400)
• IBM: Advanced Topics for iSeries Management in the casino environment

Marketing Track
A wide array of marketing topics to keep them coming in the door.  Attend 3 classes of your choice to earn a Marketing Track certificate.
• Advertising Multiple Amenities While Maintaining a Consistent Brand
• How to Generate Better Sales and Profits from the Internet
• Digital Signage: Tell your Story while Increasing Revenue and Customer Loyalty
• Internet Marketing and Your Loyalty Program
• Evaluating Your Live Entertainment Program
• Telling and Preserving Your Story through Custom Books and Cookbooks
• Crisis Management Communications Lab: 10 Things Every Casino Manager or Tribal
  Leaders Should do in the Event of a Crisis

Questions? Email mtaylor@indiangaming.org