COMPANY DESCRIPTION
Robinson & Associates, Inc. successfully brings the Advocate Development System and its best practices to casinos so they can predict their future growth and have a sustainable, competitive advantage in today’s marketplace.

AMERICAN INDIAN CASINO CUSTOMERS
Table Mountain Casino, Gila River Casinos, Cache Creek Resort and Casino, Fantasy Springs Resort and Casino, Casino Arizona, Cherokee Nation Enterprises, Hon Dah Casino, Blue Water Casino Resort

COMPANY STRENGTHS
Robinson & Associates has over 12 years experience helping tribal casinos improve their guest service through participant centered training and recognition. We help our clients improve their guest and employee experience. We strive consistently to exceed our clients’ expectations and are very proud of the innovative and exciting work we do. We are an innovative learning organization focused on being a quality, service, and value-added leader for the gaming industry. Our employees are advocates of Robinson & Associates and our goal is to have every client be our advocates as well! We offer the Advocate Development System through partnership and collaboration with our clients to provide proven RESULTS!



Associate Member
Since 1997

Robinson & Associates, Inc
4718 E. Cactus Rd., #237
Phoenix, AZ 85032
480-991-6420 Phone

Martin R. Baird, CEO
mbaird@raresults.com

Web Sites
casinocustomerservice.com
advocatedevelopmentsystem

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